Privacy Policy

1. Data controller

The controller of your personal data is Eurotrans, registered office: ul. Cicha 11, 43-246 Strumień, Poland, Tax ID (NIP): 5482121732 (the “Controller”).

Contact regarding personal data: e-mail pzakrzewski.eurotrans@hotmail.com, phone +48 513 768 079. [If a Data Protection Officer has been appointed, add their contact details; otherwise remove this sentence.]

2. What data we process

Through the transport quote form and the contact form you may provide:

• your full name and company name,
• e-mail address and phone number,
• route information (addresses, postcodes, loading and delivery dates),
• cargo information (type, dimensions, weight, transport requirements),
• the content of your message and notes.

Providing data is voluntary but necessary to prepare a quote and respond to your enquiry. The web server may also process your IP address in technical logs and to protect the forms against abuse (request limits). The website stores your chosen language in a cookie that is strictly necessary for it to work.

3. Purposes and legal bases

• preparing a quote and responding to your enquiry, including steps taken prior to entering into a contract — Art. 6(1)(b) GDPR;
• correspondence, defence against claims and website security — the Controller’s legitimate interest, Art. 6(1)(f) GDPR;
• sending commercial information — only on the basis of separate, voluntary consent (Art. 6(1)(a) GDPR); you may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

4. Recipients of data

Data may be shared with entities processing it on behalf of the Controller, in particular:

• the provider of the e-mail delivery service used by the forms — Resend (Resend, Inc., USA); [to be verified: legal basis for transfers outside the EEA, e.g. Standard Contractual Clauses or the EU-US Data Privacy Framework — according to the provider's DPA]
• the website hosting provider — OVH SAS (OVHcloud) — server located in Canada, a country for which the European Commission has issued an adequacy decision;
• the Controller’s e-mail provider — Microsoft Corporation (Outlook.com / Hotmail);
• carriers and subcontractors — only to the extent necessary to perform the ordered transport, after you accept the offer.

5. Retention period

Data from enquiries that do not lead to a contract is kept for [e.g. 12 months] from the last contact. Data related to a concluded contract is kept for the period required by law (including tax law) and until claims become time-barred. Data processed on the basis of consent is kept until consent is withdrawn.

6. Your rights

You have the right to:

• access your data and receive a copy,
• rectify your data,
• have your data erased or its processing restricted,
• data portability,
• object to processing based on legitimate interest,
• withdraw your consent at any time,
• lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, Poland) or the supervisory authority in your country of residence.

7. Cookies

The website uses only a strictly necessary cookie that remembers your chosen language. We do not use analytics or marketing cookies.

8. Automated decision-making

Your data is not used for automated decision-making, including profiling.

9. Changes to this policy

This policy may be updated if the way we process data or the law changes. The current version is always available on this page. In case of discrepancies, the Polish version prevails.